purchasing policies

Contact our team

Introduction:
Thank you for choosing our SAP practice servers. Please read our purchase policies carefully to ensure a smooth purchasing experience. By making a purchase, you agree to the following terms and conditions.

Order Processing:

  • Order Confirmation: After placing an order, you will receive a confirmation email with your order details.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak times, processing may take longer.
  • Order Changes: If you need to make changes to your order, please contact us within 24 hours of placing the order. We cannot guarantee changes after this period.

Payment Methods:

  • Accepted Payments: We accept major credit cards, PayPal, and other secure payment methods.
  • Payment Security: Your payment information is securely processed through our payment gateway and is not stored on our servers.

Server Delivery and Access:

  • Delivery of Access Details: Once your order is processed, you will receive an email with the access details to your SAP practice server.
  • Access Time: You will have access to the server as per the subscription plan you selected during the purchase.
  • Technical Support: We offer technical support for any issues related to server access and configuration. Please contact our support team for assistance.

Returns and Refunds:

  • Return Policy: If you are not satisfied with your SAP practice server, you can request a refund within 14 days of purchase. The server access will be terminated immediately upon processing the refund.
  • Refund Process: To initiate a refund, please contact our customer service team. Refunds will be processed within 7-10 business days and issued to the original payment method.
  • Subscription Cancellations: You may cancel your subscription at any time. No refunds will be provided for the remaining period of the subscription after the 14-day return window.

Order Cancellation:

  • Cancellation Policy: You may cancel your order within 24 hours of placing it for a full refund. Orders cannot be canceled after access details have been delivered.
  • Cancellation Process: To cancel an order, please contact our customer service team as soon as possible.

Customer Service:

  • Contact Information: For any questions or concerns, please contact our customer service team.
  • Business Hours: Our customer service team is available Monday through Friday, 8 AM to 5 PM (local time ).

Privacy Policy:

  • Data Protection: We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information.